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Why can't I invite branch stores in my hierarchy?

If you try to invite a branch store and you get an error, it might be one of the following situations:

 

  • the account you're inviting is not created as a dealer account
  • the account you're inviting is not an admin
  • the account you're inviting does not exist (the email is not used for PRO360 registration)
  • the account you're inviting is registered in another country
  • the account you're inviting is already affiliated with another main dealer account or has own branch stores.
  • your account is already listed as a branch store of a main store account, therefore you cannot invite your own branch stores (there are only 2 levels in this hierarchy).

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