• What can I do if the nameplate cannot be scanned?
• What can I do if the tool is not found although the nameplate is detected?

• What can I do if incorrect data is found to my packaging scan?
• What is the packaging scan?
• For which Bosch assets can I use the packaging scan?
• Can I also register non-Bosch assets with the packaging scan?
• How can I change the pre-selected asset scan on my mobile phone?
• What can I do if the DMC Scan is not providing any results nor error message?

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• How can I import Bosch assets?
• How can I import non-Bosch assets?
• How can I know which data is mandatory?
• How many assets can I import per upload?
• What can I do if some of the assets are already in my asset list?
• How can I import assets if the version of my Excel is outdated?

• Where can I find a list of all tools assigned to one employee?
• How can I invite an employee who is already registered in PRO360?
• How do I assign an asset to an employee?
• What can I do if an employee with assigned asset leaves the company?
• How can I create an employee?
• How many assets can I assign to employees?

See all 24 articles

• What happens when I delete a tool from my list?

• Which user rights do I need to create or manage tasks?
• Can all invited employees see asset related tasks?
• Can I select multiple tools and create one task for all of them?
• Can I edit already created tasks?
• Can I delete a task?
• Can I set a task to done/undone?

See all 9 articles

• How can I share my asset list with my employees?
• What can I do if the employee is not receiving any invitation emails?
• Can I invite an employee who is already invited to another company?
• Can I invite employees from other countries?
• What roles and access rights can I assign to my employee and what do they mean?
• Can I still change the role and access right of my employees after creating them in PRO360?

• How do I create a customer profile in my dealer account?
• How can I share an asset list with my customer?
• How can I share only selected assets from a list with the customer?
• Can I also view assets that my customer has registered?
• Can a dealer be removed from a shared asset list?
• How long is the invitation valid that I sent as the dealer?

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• What can I do If I get an error that this ID label is already used?
• Can I search for the ID label in case of support?
• Can I attach an ID label to all of my tools?
• Can I delete an ID label?
• Can I search for an ID label?

• While registering an account, I am requested to enter a Bosch Customer number. What is that?

• Can I set multiple admins for one account?
• As a dealer, can I invite multiple employees to join the PRO360 account?
• I am invited to join a dealer's account as an employee. Why can't I change the customer number?

• What should I do if the desired employee has already registered other employees to the dealership?
• I have several stores in different locations. Can I create accounts for each of them?

• Why do I now have to use the PRO360 app and no longer the MyTools function in the Toolbox app?
• How can I prepare my tool for pairing?
• What can I do if my tool is not equipped with a Bluetooth® module?
• What can I do if I want to pair an older tool?
• How can I pair a tool for the first time?
• What can I do if my tool is not shown?

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• How can I adjust the revolutions per minute?
• How can I change the work light?
• How can I change the user interface light?

• What favorite mode is and how to assign it on the tool to use configured settings?
• What is high altitude mode and how to turn on it?

• How to use electronic angle detection?

• How to adapt & create new screw modes and assign them on the tools?

• What is the jaws check Reminder?